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Career Management by Anne Schultz

 

Anne Schultz is a long time counselling professional and corporate communication trainer. She started the Career Coaching Centre two years ago in response to a need for career advice and coaching during a challenging time for professionals, students and graduates in the Ottawa area. The Career Coaching Centre now provides personal coaching service in the area of career transition, job search skills, labour market research, career assessment, and career management. Anne has helped many people find new careers, make career and education plans, and prepare for job interviews.

The Career Coaching Centre has provided a free advice service through PNJ. Each week, we will post a question submitted by a subscriber and Anne's response. You can check out this week's question along with an archive of previous questions and answers here at Ask Anne.

If you would like to pose a question to Anne, either click this link to send an email or copy this address anne@petersnewjobs.com and use it to send an email to Anne.

Should you wish to contact Anne for career counselling advice specific to your employment situation, please contact her at success@careercoachingcentre.com



I am now looking for a job. Where do I begin?

In job search, as in anything, the key to success is preparation. You need a plan. Creating a plan before you begin searching will keep you energized, focused, and will prevent you making costly false steps. Creating a plan is a process that involves several actions.

The Career Planning Process includes:

  • A comprehensive assessment identifies career areas matched to your interests and strengths. This process should be a self-confidence booster. It is a good idea to get assistance, as you tend to be your own harshest critic. It is good to have a thorough and organized personal profile
  • Assessments determine your current level for each career and academic skill.
  • See how these skills relate to jobs.
  • Learn which of these skills are fundamental to your potential career choice.
  • Work one on one with a friend, mentor, or career coach to explore options identified in the assessment.
  • Acquire relevant labour market information.
  • Make well informed decisions.
  • Develop a work experience plan that will enable you to confirm your career choices.
  • Gain valuable relevant work experiences through different means such as volunteer work. The work experiences will open doors to future employment contacts and opportunities.

Your plan needs timelines; you need support through the process. Pace yourself to prevent becoming exhausted and discouraged. If you plan, you WILL find a best career that does not feel like work, a career that excites you.


What is the key to successful job hunting?

Research is the essential tool to successful job search. Research is the key to knowing what job you want; so part of your planning before you begin your job search, should be to evaluate your goals, your aptitudes and the skills you have to offer. Then research what jobs are available and see how you match up.

There are many ways to evaluate your skills and your goals. Decide what is best for you from books, Internet, workshops, friends, a mentor at work. A career coach can be a help to make sense of your findings.

Internet-based jobs search services are one way to research what jobs are available, but finding current job postings is just one step in the process. It is important to know the culture of the organization offering the position; so once you move to the position description take time to explore the company’s web site to see what you think of the organization philosophy, mission statement and values. Do their core values match yours? Without a good match you may be back in the job market looking for a position that satisfies you, so take the time to find out the potential frustrations of the position at that particular firm.


How much time per week should I devote to a career search to maximize my chances of success?

Finding a job is a matter of having contacts. Statistics show that 80% of job searchers find a position through their network and 20% land a job as a result of newspaper or Internet ads. To maximize your chances of success, you must rely on networking. If you agree with the principle that finding the right career is a very important occupation, then you should spend the equivalent of one day/week looking through the ads and four days/week maintaining your contacts and making new ones.


I have sent out over 50 copies of my CV with no result. What is wrong? So, how many different versions of my CV should I have?

Mailing resumes to random employers is said to have a 7% success rate. The problem may be that you are sending the same resume out for different job descriptions. If you are competing with someone who exactly fits the profile wanted by the employer you may lose out.

The total purpose of a resume is to secure a personal contact with the employer. You want an interview! Your resume should match the job description and qualifications required by the employer as closely as possible; so use the words you see in the descriptors of the advertisement. That means you "tweak" your resume to the requirements of that particular job. Maybe the change is just in the "objective" section of your resume. Maybe you want to re-order your strengths to put the qualification that is being sought by the employer first in your resume.

If the employer is using "on line" resumes, chances are (as with many government positions) it is a computer that is screening to pick up on key words. The more key words you employ the better your chances are that your resume will surface in the computerized screening process.

If an employer has advertised a position with a description of the ideal candidate, the closer you can come to that description (and still be truthful) the more likely the employer will think it is worthwhile meeting with you.

You may have the best luck by concentrating on a few positions you really want and spend the time working on being sure your resume reflects company philosophy and needs.


Do you use resumes to filter out potential employees?

Probably, my staff would put the word out that we are looking for someone for a postion with specific skills, and the hiring search process would begin by word of mouth.

When I do look at a resume, I am not looking at the facts as much as I am looking at the story the work experiences tell about the person. Why have they made the work choices they have; what do the choices say about them as a person? For example, hi tech today has very short term, immediate needs. These days four years is a very long time in high tech employment. An employee who is entreprenurial and comfortable with risk-taking will have the most success in this business.


Can you give me some tips on successful networking? Where and how do you start?

Networking means establishing contact with people for different reasons: as sources of information, as job contacts, or as referrals. To begin your networking first identify your target occupation. People are always willing to help, but do it better when you ask for specific help. When you have a good idea of your career focus area, divide your contacts into four categories

Create a list of potential contacts

1. People you know well who have contacts in your target occupation area.
2. People you know well (family, relatives, friends) who probably don’t have contacts in your area of interest
3. People you don’t know very well who possibly have contacts in your area
4. Organizations in your field, companies in which you might like to work

Write down every name you can think of in the four categories. Get someone to brainstorm contact possibilities with you so that you don't miss anyone who might help you.

Contact the people on your list

§ You can begin by calling, but attempt to arrange a visit whenever possible
§ Keep a record of your calls
§ Set a goal of “x” number of calls a day.
§ Group 1. Explain that you are exploring career options in their field and would appreciate advice. You can ask them if they could help you make contact with organizations in your desired career area.
§ Group 2. Ask the people you are close to if they know anyone in your area of interest, or if they know anyone in the companies you have targeted. See if they have other ideas.
§ Group 3. Calling someone you do not know well takes courage. Write a script, practice a call. People usually like to help. You can ask for information or suggestions. Do not ask about a job; this is an information interview.
§ Group 4. It is easier to have a name to ask for. Again, ask for advice and information, not a position.

Follow up on the advice you have received as soon as possible

§ Send a thank you note within 24 hours to each person who has helped you, including the office administrator.
§ Stay in touch with people on your list. They like to know how you are doing. Tell them what you have learned since you last contacted them.

Join professional associations in your career field

§ Attending meetings introduces you to new contacts and often leads to other ways of networking.


I am at the point in my job search of just starting cold calling to researched companies of interest and just getting to the right department can be trying at times. What would you suggest?

Cold Calling: Getting to the right Contact Person

Receptionists can be excellent sources of personnel and company information and can help get you through to an employer Many organizations give the receptionist the responsibility of pre-screening callers and job applicants. When you speak to the receptionist, be sure to extend the same courtesy as you would to anyone. Be respectful, pleasant and professional. Some managers have an executive assistant as well as a receptionist; so be prepared to speak to more than one person. In other situations employers may answer the phones themselves; so be prepared with a few questions written down for both scenarios.

§ Introduce yourself on the phone by giving your name.
§ Record and remember the receptionist’s name, and use it in your conversation. If you haven’t been told the name it is a good idea to ask before you are passed on.
§ Be prepared for success. Most receptionists are helpful and kind.
§ Always thank the person who has assisted you by name. You may well need his / her assistance in the near future. You will certainly meet the receptionist when you succeed in visiting the company.


Can you suggest questions to ask the receptionist or HR person who answers your initial call to a firm or organization that will get you to a manager?

Cold calling is an important part of your job search. Your goal, in this situation, is to get through to the person who has the power to hire you, or, who can recommend you to that manager, Cold calling is uncomfortable for most of us, but it has to be done. Write out a script, practice, and call standing up so your voice has energy!

It is best to research the company until you have the name of someone in the area in which you would like to work, (or better, have a name to use from a contact). callers and job. A typical conversta

If you are not sure of the right person to ask for:

I would like some help. What is the name and title of the person in charge of the______________ department?

Could you please spell that for me?

The receptionist may ask: "What is this regarding?"

If you intend to send a resume, a response might be:

I am sending Mr. Jones some correspondence and it is important that I have the name, title, and address correct.

You can say:

Yes, I am looking for some information, (not a job), that I think Mr. Jones can help me with.

You may have to leave a message.

Hello Mr. Jones, I would like to speak to you for a few minutes. Could you please call me back? I will be at this number after 3:30 pm. and tomorrow morning until 8:45 am.

Other suggestions:

I am calling to speak to Mr. Jones.

I need to speak with him directly; so I would rather not leave a message. Could you tell me when would be a good time to call, perhaps tomorrow early, or tonight after 400 pm.?

Calling early, before 9:00 am or at 5:00pm is a good time to get people directly in their office, instead of having to leave a message. If the person cannot help you, ask if they know someone who might.

Good luck.


 



Disclaimer:

This career information is provided by the Career Coaching Centre Inc. on behalf of Peter's New Jobs for general informational purposes only and it is not intended to be formal individual career advice of any kind. Peter's New Jobs does not review, warrant or guarantee its truth, accuracy or completeness. No one should act, or refrain from acting, based solely upon this - or any other - general information without first seeking appropriate, professional consultation specific to individual situations.

 

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